Shipping Policy / Terms of Service

 

SHIPPING, RETURNS & EXCHANGES

Your satisfaction is our goal! We understand that you need supplies in a timely manner as well as to expect great quality products to hone your craft and career. Please read below about our Policies, if there are any questions or concerns, please feel free to contact us. 

SHIPPING POLICY

Orders will be processed within 1-2 business days. Orders placed on Saturday and Sunday will begin processing the following Monday.

Lashes del Sol processes orders Monday through Friday, excluding major US holidays.

U.S. SHIPPING

We ship through USPS. First Class (2-3 day) and Priority Mail (2 day) options available. Shipping costs may vary due to location, package size, and weight.  

INTERNATIONAL SHIPPING

Canada Shipping: $25 Can take 10-15 days to arrive 

International Shipping: $30-$40 Varies depending on shipping address (feel free to contact us to get further details)

INTERNATIONAL CUSTOMS & LOST ORDERS:

We are not responsible for any additional customs charges or fees once your package has left our facility. Customs charges and fees are the sole responsibility of the purchaser

If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information.

If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.

Customers have up to a maximum of 90 days from the date the order was made to claim their package as lost in order to receive any sort of compensation regarding their order.

ORDER TRACKING

Lashes del Sol is not responsible for lost or stolen packages. Once you have received your shipping confirmation, USPS will have the most current information regarding your package on their website. 

PRODUCT AVAILABILITY

In the unfortunate event that an item becomes out of stock after your order is submitted, we will ship the remaining items in your order and send you an email informing you of your selected item(s) being out of stock.  You will be refunded for that item or items. 

Need help?

Contact us at admin@rekindlebeauty.com for questions related to refunds and returns.